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Telehealth in Sydney and NSW
Telehealth GP appointments in Sydney and NSW
Live in Sydney or regional NSW? See an Australian-registered GP by phone or video from home, work or on the road. bulkbill.doctor is an online GP service, not a local clinic, so you can book from anywhere in NSW.
Medically reviewed by Dr Damien Ford
General Practitioner MBBS FRACGP
WHO IT'S FOR
People in Sydney, regional and rural NSW
How telehealth works in NSW
Telehealth lets you see a GP by phone or video instead of travelling to a clinic. bulkbill.doctor is an Australia-wide online GP service with no physical clinic in Sydney, so you can book from the city, the suburbs or regional NSW.
Medicare is a national scheme, so the telehealth rules are the same in NSW as in Victoria, Queensland or WA. Your GP can issue certificates, scripts and referrals where clinically appropriate, and suggest an in-person visit if you need one.
What happens in your consult
Your GP will:
 | talk with you about your symptoms and health history |
 | give you advice and a plan for your next steps |
 | issue a medical certificate if it's clinically appropriate |
 | send a script by email or SMS if it's clinically appropriate |
 | write a referral or request tests where it's appropriate |
 | suggest an in-person visit if you need an examination |
Book Standard for a single issue. Urgent After Hours runs 12am to 7am your local time, which is NSW time for most of the state and South Australian time in Broken Hill.
Bulk billing and after hours in NSW
Medicare eligibility rules apply. If your consult meets Medicare's rules, it can be bulk billed, and your eligibility is checked when you book. If you're not eligible, a private fee applies.
NSW Health's virtual urgent care runs 8am to 10pm through healthdirect on 1800 022 222, and Medicare Urgent Care Clinics are open extended hours. Our urgent consults cover 12am to 7am.
How to book
 | Book online and choose the appointment type that suits you |
 | Talk with an Australian registered GP by phone or video |
 | Get any certificate, script or referral sent after your consult |
What you need
| Your Medicare card details, so your eligibility can be checked |
| A private, quiet space and a phone, tablet or computer |
| A list of any medicines you take |
| Your NSW address and the pharmacy you'd like to use |
FAQ
Can I see a bulk billed telehealth GP in NSW?
Yes. bulkbill.doctor GPs consult by phone or video with patients anywhere in NSW, including Sydney and regional areas. Your Medicare eligibility is checked when you book.
Do you have a clinic in Sydney?
No. bulkbill.doctor is an online GP service with no physical clinic. Every consult is by phone or video, so you can book from anywhere in NSW.
Can I see a doctor overnight in Sydney?
Yes, by telehealth. Urgent After Hours runs 12am to 7am your local time for urgent issues that aren't life-threatening. It's not an emergency service, so call 000 in an emergency.
What other after hours help is there in NSW?
You can call healthdirect on 1800 022 222 at any time to speak with a registered nurse. NSW Health's virtual urgent care runs 8am to 10pm through the same number.
Can I get a certificate or script in NSW by telehealth?
Yes, where clinically appropriate. Book a Standard appointment. Certificates are emailed to you, and eScripts are sent by email or SMS to use at any pharmacy.
Is telehealth bulk billed in NSW?
Anyone can book. Medicare bulk billed if eligible. Medicare rules are the same in every state, and your eligibility is checked when you book. If you're not eligible, a private fee applies.
Can I choose my own doctor?
Yes. When you book, you can choose the doctor you'd like to see.
How long is a telehealth appointment?
A Standard appointment is a 10-minute phone or video consult. Long is 20 minutes, Extended is 40 minutes, and Urgent After Hours is 15 minutes.
Need a GP overnight? See our urgent after hours appointment.
APPOINTMENT
Standard
10 minutes, or 20 or 40 for more time
CONSULT
Phone or Video
From anywhere in NSW
Need help now?
This is not an emergency service.
If you or someone else is in immediate danger, call 000 or go to your nearest hospital emergency department.
Call 000
Lifeline - 24/7 crisis support
MEDICARE
Medicare bulk billed if eligible
Eligibility checked when you book
Related services
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