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Medical certificates
Get a medical certificate online by telehealth
Too unwell for work, school or study? bulkbill.doctor GPs can issue an online medical certificate, or sick certificate, after a phone or video consult, if it's clinically appropriate. It's emailed to you after your consult.
Medically reviewed by Dr Damien Ford
General Practitioner MBBS FRACGP
WHO IT'S FOR
People too unwell for work, school or study
What is an online medical certificate
A medical certificate, also called a doctor's certificate or sick certificate, confirms you're unwell and unable to go to work, school or study. At bulkbill.doctor, GPs can issue a telehealth medical certificate by phone or video, if it's clinically appropriate.
A medical certificate is a medical service, so every certificate at bulkbill.doctor comes from a real-time consultation with a doctor, not an online form. Your GP decides whether a certificate is appropriate and what it covers.
What happens in your consult
Your GP will:
 | ask about your symptoms and how long you've been unwell |
 | check how your illness is affecting work, school or study |
 | give you advice on managing your symptoms and recovering |
 | decide whether a certificate is appropriate and what it covers |
 | talk about a script or referral if you need one |
 | let you know when to seek further care if things get worse |
If your GP issues a certificate, it's sent to you by email after your consult. Book the Standard appointment type, which suits most straightforward certificates.
Bulk billed online medical certificates
Medicare eligibility rules apply. If your consult meets Medicare's rules, it can be bulk billed. If you're not eligible, a private fee applies. There's no extra fee for the certificate itself.
Certificates can be issued in every state, including NSW, Victoria and Queensland, for sick leave, school, uni, study or Centrelink, where clinically appropriate. We can't help with workers' compensation claims.
How to book
 | Book online and choose the Standard appointment type |
 | Talk with an Australian registered GP by phone or video |
 | If a certificate is appropriate, your GP emails it to you |
What you need
| Your Medicare card details, so your eligibility can be checked |
| A private, quiet space and a phone, tablet or computer |
| The dates you've been unwell or need to be away |
| A list of any medicines you take |
FAQ
Can I get a medical certificate online?
Yes. A bulkbill.doctor GP can issue a medical certificate online after a phone or video consult if it's clinically appropriate, and email it to you.
Is an online medical certificate valid for work?
Certificates from an Australian-registered doctor after a telehealth consult are generally accepted as evidence for sick leave. Check your workplace's rules if you're unsure.
Can I get a medical certificate over the phone?
Yes, by phone or video. Every certificate comes from a real-time consult with an Australian-registered GP, not from a questionnaire alone.
Can I get a sick certificate for school or uni?
Yes, where clinically appropriate. Certificates can be issued for work, school, uni, study or Centrelink. Each organisation sets its own rules about the evidence it needs.
Can I get a certificate for a workers' compensation claim?
No. bulkbill.doctor can't help with workers' compensation claims. For work, school, study or Centrelink certificates, our GPs can help where clinically appropriate.
Is a telehealth medical certificate bulk billed?
Anyone can book. Medicare bulk billed if eligible. There's no extra fee for the certificate itself. Your eligibility is checked when you book. If you're not eligible, a private fee applies.
Can I choose my own doctor?
Yes. When you book, you can choose the doctor you'd like to see.
How long is a medical certificate appointment?
It's a 10-minute phone or video consult, which suits most certificates. Choose a 20-minute Long appointment if you have several issues.
Need a script for a regular medicine too? See our online scripts page.
APPOINTMENT
Standard
10-minute consult for most certificates
CONSULT
Phone or Video
From anywhere in Australia
Need help now?
This is not an emergency service.
If you or someone else is in immediate danger, call 000 or go to your nearest hospital emergency department.
Call 000
Lifeline - 24/7 crisis support
MEDICARE
Medicare bulk billed if eligible
Eligibility checked when you book
Related services
More ways an Australian GP can help
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Chronic Condition Plan
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