Home > Services >
Bulk billed telehealth
Bulk billed telehealth with an Australian GP
Telehealth bulk bill appointments let you see an Australian-registered GP by phone or video from wherever you are. Anyone can book, and if your consult meets Medicare's rules, it can be bulk billed. Your eligibility is checked when you book.
Medically reviewed by Dr Damien Ford
General Practitioner MBBS FRACGP
WHO IT'S FOR
Anyone wanting to see a GP by phone or video
What is bulk billed telehealth
Bulk billed telehealth is a GP consult by phone or video that's billed directly to Medicare, if you're eligible. At bulkbill.doctor, you can book online and speak with an Australian-registered GP from wherever you are in Australia, about everyday and ongoing health concerns.
Anyone can book. Medicare bulk billed if eligible. Medicare eligibility rules apply to telehealth, with some exemptions, and our booking system checks your eligibility upfront using your Medicare details. Mental health and chronic condition plans are by video.
What happens in your consult
Your GP will:
 | talk with you about your symptoms, history and what's worrying you |
 | give you advice and a plan for your next steps |
 | issue a medical certificate if it's clinically appropriate |
 | send a script by email or SMS if it's clinically appropriate |
 | write a referral or request tests where it's appropriate |
 | suggest an in-person visit if you need an examination |
Choose a Standard appointment for a single issue, or a Long or Extended appointment if you need more time. Any certificate, script or referral is sent to you after your consult.
Telehealth bulk bill eligibility
Medicare eligibility rules apply. If your consult meets Medicare's rules, it can be bulk billed, and your eligibility is checked when you book. If you're not eligible, a private fee applies.
Many Australians with a valid Medicare card can have telehealth consults bulk billed. Any certificate, script or referral is issued as part of your consult. Pharmacy and test costs are separate.
How to book
 | Book online and choose the appointment type that suits you |
 | Talk with an Australian registered GP by phone or video |
 | Get any certificate, script or referral sent to you after your consult |
What you need
| Your Medicare card details, so your eligibility can be checked |
| A private, quiet space and a phone, tablet or computer |
| A list of any medicines you take |
| Any recent test results or letters from specialists, if you have them |
FAQ
What is bulk billed telehealth?
It's a GP consult by phone or video that's billed directly to Medicare if you're eligible. Anyone can book with bulkbill.doctor, and your eligibility is checked when you book.
Who can get bulk billed telehealth?
Many Australians with a valid Medicare card can have telehealth consults bulk billed when the consult meets Medicare rules. Medicare eligibility rules apply to telehealth, with some exemptions.
Can I get a script or certificate through bulk billed telehealth?
Yes, where clinically appropriate. Certificates and referrals are emailed to you, and scripts are sent by email or SMS, whichever you prefer.
How does a telehealth appointment work?
You book online, then talk with an Australian-registered GP by phone or video at your appointment time. Mental health and chronic condition plans are by video only.
Is bulk bill telehealth available Australia-wide?
Yes. bulkbill.doctor is an Australia-wide online GP service, so you can book a phone or video consult from anywhere, including NSW, Victoria and WA.
Can telehealth be bulk billed?
Anyone can book. Medicare bulk billed if eligible. Medicare eligibility rules apply to telehealth, and your eligibility is checked when you book. If you're not eligible, a private fee applies.
Can I choose my own doctor?
Yes. When you book, you can choose the doctor you'd like to see.
How long is a telehealth appointment?
A Standard appointment is a 10-minute phone or video consult. Long is 20 minutes, Extended is 40 minutes, and mental health plans are 40 minutes.
What changed for telehealth bulk billing in Nov 2025?
From 1 November 2025, you can usually get a Medicare telehealth consult if you've seen the practice face to face in the past 12 months, or you're registered with it in MyMedicare. Some exemptions apply.
Not sure which appointment to choose? See our standard appointment.
APPOINTMENT
Standard
10 minutes, or 20 or 40 for more time
CONSULT
Phone or Video
From anywhere in Australia
Need help now?
This is not an emergency service.
If you or someone else is in immediate danger, call 000 or go to your nearest hospital emergency department.
Call 000
Lifeline - 24/7 crisis support
MEDICARE
Medicare bulk billed if eligible
Eligibility checked when you book
Related services
More ways an Australian GP can help
Chronic Condition Plan
Standard
Extended