Carer's leave certificate online by telehealth

What is a carer's leave certificate?

A carer's leave certificate, also called a carer's certificate or carer's medical certificate, is evidence for your employer that you needed to care for or support an immediate family or household member who was sick, injured or affected by an unexpected emergency. Under the National Employment Standards, carer's leave usually comes out of your paid personal/carer's leave, and your employer can ask for reasonable evidence. Check your workplace's rules about the evidence it needs.

Who it's for

• Parents caring for a sick child

• People caring for a partner, parent or other family member who is unwell or injured

• People caring for someone in their household

What happens in your consult

Your GP will:

• ask about the illness or injury of the person you're caring for

• check how much care and support they need, and for how long

• give advice on managing symptoms and when to seek further care

• decide whether a certificate is appropriate and what dates it covers

Your GP may need to speak with the person who's unwell. For a child, you can join the consult as their parent or carer. If your GP issues a certificate, it's sent to you by email after your consult.

Bulk billed carer's leave certificates

Medicare eligibility rules apply. If your consult meets Medicare's rules, it can be bulk billed. If you're not eligible, a private fee applies. There's no extra fee for the certificate itself. We can't help with workers' compensation claims.

How to book

1. Book online and choose the Standard appointment type

2. Talk with an Australian registered GP by phone or video

3. If a certificate is appropriate, your GP emails it to you

What you need

• Medicare card details for the person being seen

• The dates you've needed, or will need, to be away from work

• A private, quiet space and a phone, tablet or computer

• The person you're caring for nearby, if your GP needs to speak with them