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Telehealth in Melbourne and VIC
Telehealth GP in Melbourne and across Victoria
In Melbourne or regional Victoria? See an Australian-registered GP by phone or video from home, work or on the road. bulkbill.doctor is an online GP service, not a local clinic, so you can book from anywhere in Victoria.
Medically reviewed by Dr Damien Ford
General Practitioner MBBS FRACGP
WHO IT'S FOR
People in Melbourne and across Victoria
How telehealth works in Victoria
Telehealth lets you see a GP by phone or video instead of travelling to a clinic. bulkbill.doctor is an Australia-wide online GP service with no physical clinic in Melbourne, so you can book from the city, the suburbs or regional VIC.
Medicare is a national scheme, so the telehealth rules are the same in Victoria as in NSW, Queensland or WA. Your GP can issue certificates, scripts and referrals where clinically appropriate, and suggest an in-person visit if needed.
What happens in your consult
Your GP will:
 | talk with you about your symptoms and health history |
 | give you advice and a plan for your next steps |
 | issue a medical certificate if it's clinically appropriate |
 | send a script by email or SMS if it's clinically appropriate |
 | write a referral or request tests where it's appropriate |
 | suggest an in-person visit if you need an examination |
Book Standard for a single issue, or Long or Extended for more time. Urgent After Hours runs 12am to 7am your local time and must be booked on the day.
Bulk billing and after hours in VIC
Medicare eligibility rules apply. If your consult meets Medicare's rules, it can be bulk billed, and your eligibility is checked when you book. If you're not eligible, a private fee applies.
In Victoria, NURSE-ON-CALL (1300 60 60 24) offers nurse advice 24/7, and the state's Virtual Emergency Department sees urgent cases by video. In an emergency, call 000.
How to book
 | Book online and choose the appointment type that suits you |
 | Talk with an Australian registered GP by phone or video |
 | Get any certificate, script or referral sent after your consult |
What you need
| Your Medicare card details, so your eligibility can be checked |
| A private, quiet space and a phone, tablet or computer |
| A list of any medicines you take |
| Your VIC address and the pharmacy you'd like to use |
FAQ
Can I see a bulk billed telehealth GP in Victoria?
Yes. bulkbill.doctor GPs consult by phone or video with patients anywhere in Victoria, including Melbourne and regional areas. Your Medicare eligibility is checked when you book.
Do you have a clinic in Melbourne?
No. bulkbill.doctor is an online GP service with no physical clinic. Every consult is by phone or video, so you can book from anywhere in Victoria.
Can I see a doctor overnight in Melbourne?
Yes, by telehealth. Urgent After Hours runs 12am to 7am your local time for urgent issues that aren't life-threatening. It's not an emergency service, so call 000 in an emergency.
What other after hours help is there in Victoria?
Call NURSE-ON-CALL on 1300 60 60 24 at any time to speak with a registered nurse. Victoria's Virtual Emergency Department also sees urgent, non-life-threatening cases by video.
Can I get a certificate or script in VIC by telehealth?
Yes, where clinically appropriate. Book a Standard appointment. Certificates are emailed to you, and eScripts are sent by email or SMS to use at any pharmacy.
Is telehealth bulk billed in Victoria?
Anyone can book. Medicare bulk billed if eligible. Medicare rules are the same in every state, and your eligibility is checked when you book. If you're not eligible, a private fee applies.
Can I choose my own doctor?
Yes. When you book, you can choose the doctor you'd like to see.
How long is a telehealth appointment?
A Standard appointment is a 10-minute phone or video consult. Long is 20 minutes, Extended is 40 minutes, and Urgent After Hours is 15 minutes.
Need a GP overnight? See our urgent after hours appointment.
APPOINTMENT
Standard
10 minutes, or 20 or 40 for more time
CONSULT
Phone or Video
From anywhere in Victoria
Need help now?
This is not an emergency service.
If you or someone else is in immediate danger, call 000 or go to your nearest hospital emergency department.
Call 000
Lifeline - 24/7 crisis support
MEDICARE
Medicare bulk billed if eligible
Eligibility checked when you book
Related services
More ways an Australian GP can help
Standard
Chronic Condition Plan
Standard