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UTI treatment online
UTI treatment online with a telehealth GP
Burning or stinging when you urinate, or needing to go often? A bulkbill.doctor GP can assess a urinary tract infection (UTI) by phone or video. If a script is clinically appropriate, your eScript is sent by email or SMS.
Medically reviewed by Dr Damien Ford
General Practitioner MBBS FRACGP
WHO IT'S FOR
People with symptoms of a urinary infection
What is a UTI
A urinary tract infection (UTI) is an infection of the bladder or urinary tract. Common symptoms include burning or stinging when you urinate, needing to go often or urgently, cloudy or smelly urine and lower tummy pain.
Get prompt care if you have a fever, chills, back or side pain, or vomiting, as these can be signs of a kidney infection. Your GP may suggest a urine test or an in-person visit. In an emergency, call 000.
What happens in your consult
Your GP will:
 | ask about your symptoms and when they started |
 | check for signs the infection may be more serious |
 | ask about pregnancy, past UTIs and other health conditions |
 | talk through treatment options, including self-care |
 | send an eScript if a script is clinically appropriate |
 | arrange a urine test or in-person visit if you need one |
If a script is appropriate, your eScript is sent to you by email or SMS. Book the Standard appointment type, which suits most UTI symptoms.
Bulk billed UTI consults
Medicare eligibility rules apply. If your consult meets Medicare's rules, it can be bulk billed, and your eligibility is checked when you book. If you're not eligible, a private fee applies.
In some states, including NSW, Queensland, Victoria and WA, trained pharmacists can also treat some uncomplicated UTIs in women aged 18 to 65, and a pharmacy fee may apply.
How to book
 | Book online and choose the Standard appointment type |
 | Talk with an Australian registered GP by phone or video |
 | If a script is appropriate, get your eScript by email or SMS |
What you need
| Your Medicare card details, so your eligibility can be checked |
| A private, quiet space and a phone, tablet or computer |
| When your symptoms started and any recent UTIs |
| A list of any medicines you take |
FAQ
Can I get a UTI script online?
Yes, where clinically appropriate. A bulkbill.doctor GP assesses your symptoms by phone or video first, and if a script is right for you, your eScript is sent by email or SMS.
Can a telehealth doctor prescribe antibiotics for a UTI?
Yes, if your GP decides it's clinically appropriate. Some mild UTIs can settle without antibiotics, so your GP will talk through the options with you.
When should I see a doctor in person for a UTI?
Get prompt care if you have a fever, chills, back or side pain or vomiting, or if you're pregnant. Your GP may also arrange a urine test. In an emergency, call 000.
Can men get UTI treatment online?
Men can book a telehealth consult. UTIs in men may need a urine test or an examination, so your GP may arrange pathology or an in-person visit as part of your care.
Can I get UTI treatment after hours?
Yes. Book Urgent After Hours between 12am and 7am your local time, on the day. Treatment is given where clinically appropriate. It's not an emergency service.
Is a UTI telehealth consult bulk billed?
Anyone can book. Medicare bulk billed if eligible. Your eligibility is checked when you book. Pharmacy costs for any medicine are separate. If you're not eligible, a private fee applies.
Can I choose my own doctor?
Yes. When you book, you can choose the doctor you'd like to see.
How long is a UTI appointment?
It's a 10-minute phone or video consult, which suits most UTI symptoms. Choose a 20-minute Long appointment if you have several issues to discuss.
Need a certificate while you recover? See our medical certificates page.
APPOINTMENT
Standard
10-minute consult for most UTI symptoms
CONSULT
Phone or Video
From anywhere in Australia
Need help now?
This is not an emergency service.
If you or someone else is in immediate danger, call 000 or go to your nearest hospital emergency department.
Call 000
Lifeline - 24/7 crisis support
MEDICARE
Medicare bulk billed if eligible
Eligibility checked when you book
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Standard